Keep a service record
Record the installation date and keep your order or lot details. Follow the service interval and operating limits supplied with your AQ cartridge. Contact us if these are missing.
AQ FILTRATION / PRODUCT GUIDE
A fresh filter.
A few straightforward steps.
For replacing a cartridge in an existing compatible quarter-turn filter head.
QUARTER-TURN CONNECTION REMOVE ↶ / INSTALL ↷
01 / PREPARE
Confirm the cartridge is AQ 51300C and that your equipment accepts this replacement. This guide covers a cartridge swap, not fitting a new filter head or changing plumbing.
Keep your equipment manual nearby for access-panel, power-isolation and filter-monitor instructions.
Keep hands and the new connection clean. Do not touch or contaminate the water openings.
02 / REPLACE
Turn by hand. A quarter turn is all the connection needs.
Close the water supply. Dispense water to relieve pressure, then isolate electrical power as directed by your equipment manual. Open the service area safely.
Place the tray underneath. Rotate the cartridge counterclockwise one quarter turn, then withdraw it from the head. Do not use pliers or force.
Remove the protective cap. Check that the connection and seal are clean and undamaged. Write the installation date on the label.
Insert the cartridge into the existing head. Turn clockwise approximately one quarter turn until fully seated, with the label visible. Stop if it will not engage easily.
Slowly reopen the water supply and check for leaks. Refit the access panel and restore power as your equipment manual directs.
Dispense and discard water for 10 minutes to clear trapped air and fine carbon particles. Watch for leaks. Follow any additional flushing instructions for your equipment.
If a reset is required, use the procedure in your exact equipment manual. Automatic cartridge recognition depends on the equipment; it is not guaranteed for AQ replacements.
Check that the flow is steady, water runs clear and all connections are dry. If anything is wrong, stop and check the troubleshooting notes below.
03 / EVERYDAY USE
Record the installation date and keep your order or lot details. Follow the service interval and operating limits supplied with your AQ cartridge. Contact us if these are missing.
Keep away from heat and freezing. Do not open, refill or attempt to clean the internal media. Follow your equipment manual for cleaning and periods of non-use.
Check regularly for leaks and changes in flow. Persistent unusual taste, odor or discoloration calls for investigation. Clear water alone does not establish water safety.
04 / HELP
Shut off the water immediately. Isolate power and relieve pressure according to the equipment manual before checking the connection. Inspect the seal and seating. Do not continue using a leaking or damaged assembly.
Check that the supply valve is open, the cartridge is fully seated and the first-use flush is complete. If the problem continues, stop and contact support. Do not loosen a pressurized cartridge.
Use the reset procedure for your exact unit. Some units require electronic cartridge recognition. Do not bypass monitoring or assume a green light establishes the cartridge's remaining life. Send us the equipment model if you need help.
Use the interval and limits specified for your AQ cartridge or lot. The original manufacturer's capacity and service-life ratings are not AQ ratings. Contact support with your lot or order details if you need the correct replacement interval.
REAL PRODUCT SUPPORT
Include AQ 51300C, your equipment model, order or lot number, and a photo of the connection if relevant.
AQ is an independent replacement-filter brand. Elkay® and WaterSentry® are trademarks of their respective owners; their mention identifies the original replacement reference only. Check compatibility with your specific equipment.
Guide AQ-51300C / Revision 1.0 · November 2026